Skyline Travel DMCC — Back Office cannot edit agency-side role grants, only view.
| Name | Role | Status | Ownership scope | Approval limit |
|---|---|---|---|---|
| Sara Al-Farsi | Ticketing Agent | ACTIVE | Own | AED 15,000 |
| Omar Haddad | Booking Agent | ACTIVE | Branch | AED 10,000 |
| Layla Nasser | Agency Admin | ACTIVE | All | Unlimited |
| Yusuf Khan | Finance Officer | ACTIVE | All | — |
| Dana Rahman | Agency Manager | INVITED | All | AED 50,000 |
| Capability | Agency Admin | Booking Agent | Ticketing Agent | Finance Officer | Agency Manager |
|---|---|---|---|---|---|
| Create / Edit Staff | ✓ | ✗ | ✗ | ✗ | ✓ |
| Assign Roles | ✓ | ✗ | ✗ | ✗ | ✓ |
| Search Availability | ✓ | ✓ | ✓ | ✗ | ✓ |
| Create Bookings | ✓ | ✓ | ✗ | ✗ | ✓ |
| Issue Flight Tickets | ✓ | ✗ | ✓ | ✗ | ✓ |
| Void / Reissue / Refund | ✓ | ✗ | ✓ | ✗ | ✓ |
| Cancel Hotel / Car | ✓ | ✓ | ✗ | ✗ | ✓ |
| View Financials | ✓ | ✗ | ✗ | ✓ | ✓ |
| Manage Payments / Deposits | ✓ | ✗ | ✗ | ✓ | ✓ |
| Access Reports | ✓ | ✗ | ✗ | ✓ | ✓ |