Audit trail & certification evidence

Immutable, actor-attributed log on every financial/permission/servicing action. PII-masked.

to
TimestampActor · role · Office IDActionTrace ID
25JUL26 · 19:31:55ZSara Al-Farsi · Ticketing Agent · DXBEK2100Refund processed — AED 640 (NRF, taxes only)TRC-4B1E77▸ evidence
BEFORE
ticket.status = TICKETED
ticket.refunded = 0
AFTER
ticket.status = REFUNDED (partial)
ticket.refunded = 640.00 AED

Supplier correlation ID SESSION-8827-AK · PII (passenger contact) masked in this view.

25JUL26 · 19:22:47ZSara Al-Farsi · Ticketing Agent · DXBEK2100Ticket reissued — waiver IRI appliedTRC-4B1E77▸ evidence
BEFORE
ticket.number = 176-2100338452
segment = EK073 · 15AUG26
AFTER
ticket.number = 176-2100338460
segment = EK074 · 16AUG26

Supplier correlation ID SESSION-8827-AK · waiver code IRI retained as ADM defense evidence.

16JUL26 · 08:00:00ZSystem · BSP feedADM-EK-2026-0442 received▸ evidence
BEFORE
(no prior ADM record)
AFTER
adm.status = RECEIVED
adm.amount = 1,240.00 AED