Reporting & analytics

Platform-wide operational KPIs · all tenants · last 30 days

⭳ Accounting export

Booking conversion

28.9%

Look-to-book

37:1

Ticketing SLA adherence

96.2%

TTL auto-cancel rate

4.1%

ADM count / value

3 · AED 3,940

Refund ratio

2.6%

Supplier error rate

1.8%

Avg. margin

8.4%

Revenue trend (30 days)

W1

W2

W3

W4

Supplier performance

Supplier	Requests	Error rate	Avg latency	Health
Amadeus	48,210	0.9%	640ms	UP
Hotelbeds	19,880	3.2%	1.9s	DEGRADED

Manage supplier config →

Drill-down

▧ Sales report builder ▦ Financial statements § ADM workbench ⇄ Reconciliation